Field Support Coordinator

• Full Time
• Application Closes 26 Sep 2025
• Auckland - West Auckland
• Office and Administrative Support Worker

We’re on the hunt for a motivated and energetic Field Support Team Member to join our HOOP team in Hobsonville!

This role is all about driving compliance and supporting our merchandisers in the field. You’ll be following up on compliance and display builds – so if you love seeing numbers improve and get a buzz out of helping a team succeed, this could be the perfect role for you.

⏱️Full-time, 5 days per week

📆 Based in our Hobsonville office with the option to work from home up to 2 days per week

What you’ll be doing:

• Following up compliance and display builds via phone and email – you’ll be confident picking up the phone and having engaging conversations.
• Tracking results and working towards reducing non-compliance.
• Assisting with phone queries and supporting the field team with tech and process questions.
• Communicating clearly and effectively with the wider team to keep everyone informed.
• Showing initiative and being a real team player – jumping in where needed to help.

What we’re looking for:

• Outgoing and comfortable on the phone.
• Tech savvy with the ability to support others on systems and apps.
• Strong time management skills – you can juggle tasks and keep on top of deadlines.
• A people person – approachable, supportive, and collaborative.
• Motivated by results, with a drive to improve numbers and achieve goals.

Why join us?
Join a collaborative team that supports one another and celebrates every win along the way.

Please note - only those short-listed will be contacted.